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Privacy Policy

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Taihan Fiberoptics Personal Information Processing Policy

Taihan Fiberoptics (hereinafter “The Company”) collects and discloses the handling of personal information as below to protect personal information of the information provider and to amicably resolve relevant issues based on Article 30 of the Personal Information Protection Act.

Article 1 (Purpose of processing personal information)

The Company will handle personal information for the following purposes. The personal information which is being processed will not be used for any other purpose than the purposes described below. If the purpose of use is changed, required measures will be taken such as obtaining additional consent based on Article 18 of “Personal Information Protection Act.”

  • 1. Provision of service
    • Personal information is handled for the purposes of providing services, contents, and customized services.
  • 2. Resolving issues
    • Personal information is handled for the purposes of identifying the person filing the appeal, confirming the appeal details, contacting the person to investigate factual grounds, and sending notices and result notifications.
  • 3. The Company handles personal information for the purpose of “implementing tasks which require handling of personal information.”
Article 2 (Handling and retention period of personal information)

① With regard to handling and retention of personal information, the Company retains and/or uses personal information for a period prescribed by law or duration of retention and/or use consented by the information provider at the time of collecting personal information.

② The handling and retention period of personal information are as follows.

  • 1. Contact Us
    • - Retained item: Name, email, company name
    • - Retention period: 1 year
Article 3 (Rights and obligations of the information provider and legally acceptable representative and ways to exercise them)

① The information provider can exercise one’s rights at any time by making requests to the Company related to viewing, correcting, deleting, suspending the processing of the personal information

② When exercising the rights based on Paragraph 1, a request can be made to the Company via written statement, email, or fax as per Article 41 Paragraph 1 of the Enforcement Ordinance of the Personal Information Protection Act and the Company will take relevant measures immediately.

③ When exercising the rights based on Paragraph 1, this action can be taken by a representative including the legally acceptable representative or a delegated person of the information provider. In this case, a power of attorney must be submitted using the Appendix Form No. 11 of “Notification related to handling personal information (No. 2020-7).”

④ Based on Article 35 Paragraph 4 and Article 37 Paragraph 2 of the Personal Information Protection Act, the information provider’s rights may be restricted when making a request to suspend the access and handling of personal information.

⑤ Request for correction and deletion of personal information may not be processed if the applicable personal information is subject to collection as prescribed by other laws.

⑥ The Company checks the legitimacy of the person or a representative making a request involving access, correction, deletion, and suspension of information processing based on the rights of the information provider.

Article 4 (Personal information being handled)

The Company handles the following personal information.

  • 1. Provision of service
    • - Required information: Name, email address, company name
    • - Optional information: Field of interest, etc.
    • The following personal information may be automatically generated and collected when using the internet service.
      - Accessed IP address, cookies, record of service use, login access
Article 5 (Destroying personal information)

① The Company immediately destroys the applicable personal information when it is no longer required including when the personal information retention period has passed or purpose of handling the personal information has been fulfilled.

② If the retention of personal information has to be continued due to other laws even though the personal information retention period consented by the information provider has passed or purpose of handling the personal information has been fulfilled, the personal information is transferred to a different database (DB) or retained in a different location.

  • 1. Rationale based on the law
  • 2. Retained personal information: Name, email address, company name

The procedures and methods of destroying personal information are as follows.

  • 1. Destroying procedure: The Company chooses the personal information with reasons to be destroyed and destroys the personal information after obtaining approval from the personal information protection manager at the Company.
  • 2. Destroying method: The Company destroys personal information recorded and saved in electronic form so that it cannot be regenerated and destroys personal information recorded and saved in paper form by incinerating it or shredding it using a paper shredder.
Article 6 (Measures for securing safety of personal information)

The Company is taking the following measures to secure safety of personal information.

  • 1. Measures related to management: internal management plans are established and implemented; employee training is conducted regularly, etc.
  • 2. Measures related to technology: Authorization for personal information processing system is managed, access control system is installed, identifiable information is encrypted, and security system are installed.
  • 3. Physical measures: System is installed for areas restricted from external access.
Article 7 (Personal information protection responsibilities)

① The Company has designated a department responsible for personal information protection as below to take general responsibility for duties related to handling personal information and processing complaints from the information provider and mitigating damages related to handling of personal information.

  • ▷ Department in charge of personal information protection
    • Department name: Marketing Team
    • Contact No.: +82-31-488-7637

② The information provider may submit inquiries to the personal information protection manager and/or department in charge pertaining to any questions related to personal information protection, processing of complaints, and relief of damages while using the Company’s service (or business). The Company will respond to the information provider’s inquiry and take appropriate action immediately.

Article 8 (Request to access personal information)

The information provider may submit a request to the department below to access personal information based on Article 35 of “Personal Information Protection Act.” The Company will strive to process the information provider’s request to access personal information as soon as possible.

  • ▷ Department in charge of filing and processing personal information access requests
    • Department name: Marketing Team
    • Contact No.: +82-31-488-7637
Article 9 (Relief of infringement on rights)

The information provider may submit a request related to resolving disputes or consultations to the Personal Information Dispute Mediation Committee, KISA Personal Information Infringement Reporting Center to receive relief from infringement on personal information rights. For other reports related to personal information infringement, please contact the institutions below.

If a person’s right or benefit has been infringed due to disposition or nonfeasance by the head of government office related to a request based on Article 35 (access of personal information), Article 36 (Correction and/or deletion of personal information), and Article 37 (Suspension of personal information processing, etc.) of the “Personal Information Protection Act,” he/she may file an administrative appeal as defined by the Administrative Appeals Act.

※ For more information on administrative appeals, please visit the website, Central Administrative Appeals Commission (www.simpan.go.kr)

Article 10 (Application of Personal Information Processing Policy)

① This Personal Information Processing Policy is effective from March 1, 2022.

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Consent on Use and Collection of Personal Information
Your consent is required for the following information in order to process your requests including work-related inquiries and filing of proposals and complaints (hereinafter “client’s comments”).

Purpose of Personal Information Collection and Use
Your personal information that you have provided to Taihan Fiberoptics will be used for statistical analysis related to personal identification, confirming your decision, notifying consultation results, customer satisfaction survey, and using services in order to file and handle the “client’s comments.”

Collection of Personal Information
1. Required information
A. Personally identifiable information: Name, email address, and company name
B. Other information derived from consultations facilitated to handle the “client’s comments.”
2. Optional information: Information entered in the data input screen or information provided by the client other than personally identifiable information.
Period of Personal Information Retention and Use
The personal (credit) information related to handling the “client’s comments” is retained and used for the above purposes from the date of providing consent on collection and use until the processing termination date or expiry of effective period of consent and the information is immediately destroyed after the purposes for collection and use of personal information have been attained. In case there is an obligation of preservation based on other legislation such as the E-commerce Consumer Protection Act, the information will be preserved for a certain period designated by law. Following the date of processing the client’s comments, the information will only be preserved and/or used to investigate financial problems, handle disputes, fulfill legal obligations and manage risks of Taihan Fiberoptics.

Right to refuse collection of personal information and disadvantages when exercising your rights
You have the right to refuse collection and use of personal information. If you refuse collection and use of required information, there may be restrictions when processing the “client’s comments” that you have submitted. If you refuse collection and use of optional information, it may have an impact when handling the “client’s comments.”

* With regard to collection and use of personal information, I hereby consent to providing my personal information as above to Taihan Fiberoptics based on Article 22 Paragraph 1 of “Act on Promoting Use of Information and Communication Network and Protection of Information” and “Article 15 Paragraph 1 of “Personal Information Protection Act.”